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Privacy Policy Tiger78 – Our Commitment to Protecting Your Data

Tiger78 takes the privacy of every member seriously. This document clearly sets out what data we collect, how we use it, who can access it, and what rights you hold as the owner of that data. We believe transparency is the foundation of trust.

Effective Date: 1 January 2026
Document Contents

Tiger78's Six Data Protection Principles

These are the concrete commitments Tiger78 makes to every member regarding the privacy and security of their data.

ENCRYPTION
All Data Protected by 256-bit SSL

All information transmitted to or from the Tiger78 platform is encrypted using 256-bit SSL protocol — the same standard used by leading banking institutions. This means your data cannot be intercepted or read by third parties while in transit, including your phone number, payment details, and activity history.

NO DATA SELLING
Your Data Is Never Sold to Third Parties

Tiger78 has never sold, rented, or transferred members' personal information to any third party for their own marketing or commercial purposes — and we never will. Your data belongs to you. We only share information in strictly limited situations as explicitly outlined in this Privacy Policy, and nothing beyond that.

FULL CONTROL
You Can View, Correct, or Delete Your Data

Every Tiger78 member has the right to review the personal data we hold, request corrections if anything is inaccurate, and ask for their account and all associated data to be deleted. These requests can be made at any time through Tiger78 customer support and will be processed within seven business days.

MINIMUM DATA
We Only Collect What Is Truly Necessary

Tiger78 adheres to the principle of data minimisation — we only collect information that is genuinely necessary to manage accounts, process financial transactions, and maintain platform security. We do not collect irrelevant data or more than is required for the stated purposes.

RESTRICTED ACCESS
Data Access Is Restricted to Authorised Staff Only

Access to Tiger78 members' personal data is restricted to staff who require it to perform their roles only — and all access is logged for audit purposes. Our staff are bound by strict confidentiality agreements and must complete data protection training before any access is granted.

INSTANT NOTIFICATION
You Will Be Notified in the Event of a Data Breach

In the event of a security incident affecting your personal data, Tiger78 is committed to notifying you within a reasonable timeframe via the email address registered to your account. We will explain what happened, what data may have been affected, and the steps we have taken and will take to address it.

Your Rights as a Data Owner at Tiger78

Every Tiger78 member holds these rights over their personal data. We fully respect and uphold them.

1
Right to Know

You have the right to know what personal data Tiger78 holds about you, the purposes for which it is used, how long it is retained, and who it is shared with. Information requests can be submitted by email to support@tiger78.best.

2
Right to Rectification

If any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Tiger78 will process correction requests within three business days upon completion of identity verification.

3
Right to Erasure

You may request the deletion of your account and all associated personal data at any time. Tiger78 will honour such requests subject to legal obligations to retain certain records, such as financial transaction data, for the minimum period required by law.

4
Right to Withdraw Consent

If you have given consent for specific uses of your data — such as receiving marketing communications — you may withdraw that consent at any time without affecting your core Tiger78 services. Consent can be withdrawn through your account settings or by contacting customer support.

5
Right to Object to Processing

You have the right to object to the processing of your personal data for specific purposes, including profiling or direct marketing. Tiger78 will cease processing for those purposes unless there are overriding legal grounds that supersede your interests.

6
Right to Data Portability

You have the right to receive a copy of the personal data you have provided to Tiger78 in a machine-readable format, and to transfer that data to another service provider should you choose to do so. Please contact our support team to submit a data portability request.

Scope of This Privacy Policy
This Privacy Policy applies to all personal information collected by Tiger78 through the tiger78.best website and all related services. By registering for or using the Tiger78 platform, you agree to the collection and use of information as described in this document. This Policy is to be read together with Terms & Conditions Tiger78.

1. Personal Information We Collect

Tiger78 collects various types of personal information in the course of operating our platform. This information is collected directly from you during registration and platform use, as well as automatically through the technologies our platform employs.

1.1 Information You Provide Directly

  • Account Information — username, password (stored in encrypted form), email address, and the Malaysian mobile number you provided during registration with Tiger78.
  • Identity Information — your full name, identification number, date of birth, and residential address may be required for identity verification purposes when withdrawals exceed a certain threshold.
  • Financial Information — the account details of the e-wallet or bank account you use for deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX banking such as Maybank2u and CIMB Clicks. Tiger78 does not store full credit or debit card numbers.
  • Communications — records of correspondence, customer support inquiries, and feedback you submit to the Tiger78 team through any communication channel.

1.2 Information Collected Automatically

  • Access Log Data — IP address, browser type, device operating system, access time and date, and pages visited within the Tiger78 platform.
  • Device Data — the type of mobile device or computer, device model, unique device identifier, and operating system used to access Tiger78.
  • Gaming Activity Data — betting records, wins, losses, game types played, and transaction history within the Tiger78 platform.
  • Cookie Data — information collected through cookies and similar tracking technologies as described in Section 5 of this document.
Data Type Example Primary Purpose
Account Information Email, phone number, username Identity verification & login
Financial Information TNG eWallet, DuitNow, FPX account Processing deposits & withdrawals
Activity Data Betting history and winnings Responsible gaming & audit
Technical Data IP address, device type Security & fraud prevention
Communication Data Customer support records Complaint resolution & improvements

2. How Tiger78 Uses Your Data

Tiger78 uses the personal data collected for the following purposes. We only process your data where there is a valid legal basis for doing so — whether to perform a contract with you, comply with a legal obligation, or based on our legitimate interests that do not override your rights and freedoms.

  • Account Management — to create, verify, and manage your Tiger78 account, including the login process, password resets, and profile information updates.
  • Financial Transaction Processing — to process deposits, withdrawals, and transaction records required to ensure the accuracy and integrity of all financial activity in your Tiger78 account.
  • Service Provision — to enable you to access and use all Tiger78 games and services, including live casino, slots, football and badminton Sports Betting, table games, roulette, and e-sports.
  • Security & Fraud Prevention — to detect and prevent fraudulent activity, money laundering, multiple account ownership, and any misuse of the Tiger78 platform.
  • Responsible Gaming — to monitor gameplay patterns and identify early signs of gambling-related issues, and to provide appropriate self-control tools to members who need them.
  • Service Communications — to send important account-related notifications such as transaction confirmations, security alerts, and Tiger78 policy updates.
  • Platform Improvements — to analyse usage patterns on an aggregated and anonymous basis for the purpose of improving the design, performance, and features of the Tiger78 platform.
  • Marketing Communications — to send you information about relevant Tiger78 promotions, bonuses, and offers, subject to your consent and withdrawable at any time.

3. Sharing Your Data with Third Parties

Tiger78 does not sell, rent, or transfer members' personal data to third parties for their own marketing purposes. We only share data in the following limited and necessary situations:

3.1 Trusted Service Providers

Tiger78 works with third-party service providers that help us operate the platform — including payment processors for Touch 'n Go eWallet, GrabPay, DuitNow, and FPX transactions, casino game providers such as Evolution Gaming and Pragmatic Play, and hosting and security service providers. These providers are only permitted to use your data for purposes specified by Tiger78 and are bound by strict data protection agreements.

3.2 Legal Requirements

Tiger78 may be required to disclose your personal information to the relevant authorities when mandated by law or a valid court order — for example, in connection with financial crime investigations or anti-money laundering compliance obligations. In such cases, Tiger78 will disclose only the minimum information necessary.

3.3 Protection of Tiger78's Rights

Tiger78 reserves the right to disclose information as necessary to protect the rights, property, or safety of our platform, our members, or the public, where permitted and required by law.

Cross-Border Data Transfers
Some Tiger78 service providers may operate outside of Malaysia. When your data is transferred overseas, Tiger78 ensures such transfers are protected by appropriate contractual safeguards or recognised data transfer mechanisms to keep your data secure.

4. Data Security at Tiger78

Tiger78 continuously invests in data security infrastructure to ensure our members' personal and financial information remains protected at all times. Our security measures include:

  • Transmission Encryption — all communications between your browser and Tiger78 servers are encrypted using 256-bit TLS/SSL protocol, preventing interception by third parties.
  • Storage Encryption — sensitive data such as passwords are stored in an irreversible hashed format, and critical financial details are encrypted at rest.
  • Access Controls — a role-based access control system ensures that only authorised staff can access personal data, and all access is logged for audit purposes.
  • Continuous Monitoring — Tiger78's threat detection system operates 24 hours a day to identify and respond to unauthorised access attempts or suspicious activity.
  • Two-Factor Authentication — Tiger78 supports two-factor authentication (2FA) as an additional security layer for members who wish to enable it.
  • Regular Security Audits — Tiger78 conducts regular penetration testing and vulnerability assessments to identify and patch potential security weaknesses before they can be exploited.

"Data security is not a one-time project — it is an ongoing commitment. Tiger78's security team works around the clock to ensure our platform remains a safe environment for our members."

— Tiger78 Security Team

5. Cookies & Tracking Technologies

Tiger78 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored by your browser when you visit the Tiger78 website.

5.1 Types of Cookies Used by Tiger78

  • Necessary Cookies — cookies required for core Tiger78 platform functions, such as keeping your login session active, retaining your betting slip contents, and remembering your language preference. These cookies cannot be disabled without affecting the platform's core functionality.
  • Performance Cookies — cookies that collect information about how you use the Tiger78 platform — which pages you visit most often, how long you spend on each page, and any error messages you may encounter. All such information is collected anonymously and used solely to improve the platform.
  • Functional Cookies — cookies that remember choices you have made, such as your username, region, and display settings, to provide a more personalised experience when you visit Tiger78.
  • Security Cookies — cookies that help Tiger78 identify suspicious sessions and protect your account from unauthorised access or CSRF attacks.

5.2 Cookie Controls

You can control and manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete them, and block new cookies from being saved. Do keep in mind that disabling certain cookies may affect the functionality of the Tiger78 platform — for instance, you may need to log in again each time you visit if session cookies are disabled.

6. Your Rights Regarding Personal Data

As a Tiger78 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

  • Right to Know (Access) — you may request a copy of the personal data Tiger78 holds about you at any time.
  • Right to Rectification — you may request corrections to any data that is inaccurate or incomplete.
  • Right to Erasure — you may request the deletion of your personal data under certain circumstances.
  • Right to Withdraw Consent — you may withdraw your marketing consent at any time.
  • Right to Data Portability — you may request a copy of your data in a structured, machine-readable format.
  • Right to Object — you may object to the processing of your data for profiling or marketing purposes.

To submit any request relating to the rights above, please contact the Tiger78 team by email at support@tiger78.best, stating the type of request and your account details. Tiger78 will process your request within seven business days and may require identity verification before fulfilling certain requests.

Limitations on the Right to Erasure
Tiger78 may need to retain certain personal data even after receiving a deletion request, where there is a legal obligation to do so. For example, financial transaction records may be required to be kept for a minimum period under applicable financial or tax regulations. In such cases, Tiger78 will inform you of the limitations that apply to your deletion request.

7. Data Retention Period

Tiger78 retains your personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law. The following are general guidelines on data retention periods at Tiger78:

  • Active Account Information — retained for the duration of your active membership with Tiger78.
  • Financial Transaction Records — retained for a minimum of seven years from the transaction date to comply with financial reporting and audit requirements.
  • Support Communication Logs — retained for three years from the date of communication for reference and dispute resolution purposes.
  • Data After Account Closure — following account closure, information that is no longer required for legal purposes will be deleted or anonymised within 90 days.
  • Security Log Data — access logs and security activity are retained for one year for incident investigation and security audit purposes.

8. Protection of Children's Data

Tiger78 strictly prohibits the use of our platform by individuals under the age of 18. We do not knowingly collect personal data from minors. Should Tiger78 discover that a minor's personal data has been collected without our knowledge, we will take immediate steps to delete that information and close the associated account.

If you believe a minor may have registered or used the Tiger78 platform, please notify us immediately at support@tiger78.best so we can take prompt and appropriate action.

9. Privacy Policy Amendments

Tiger78 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. The latest effective date will always be displayed at the top of this document.

For material and significant amendments, Tiger78 will endeavour to notify members via an in-platform notice or an email to the address registered to your account. Your continued use of the Tiger78 platform after any amendment is published will be considered your acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding Tiger78's Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Privacy Email — support@tiger78.best (please include "Privacy Inquiry" in the email subject line)
  • Live Chat — available 24 hours a day, 7 days a week within the Tiger78 platform with a response time of under 3 minutes

Tiger78 will acknowledge receipt of any privacy inquiry within one business day and provide a full response within seven business days. If you are not satisfied with our response, you have the right to seek independent advice or lodge a complaint with the relevant regulatory authority.

Privacy Policy Acceptance
By using the Tiger78 platform, you confirm that you have read and understood this Privacy Policy and agree to the way we collect and process your personal data as described above. The latest version of this Privacy Policy takes effect from 1 January 2026.
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FAQ – Tiger78 Privacy Policy

Answers to the most frequently asked questions about data protection and privacy at Tiger78.

No, Tiger78 has never sold, rented, or transferred members' personal data to any third party for their own marketing or commercial purposes, and we never will. Tiger78 only shares data in strictly limited circumstances — with trusted service providers who assist us in operating the platform (subject to strict data protection agreements), or when required by applicable law.

Tiger78 does not store full credit or debit card numbers in our systems. All financial transactions are processed through secure, certified payment gateways. For the Malaysian payment methods we support — including Touch 'n Go eWallet, GrabPay, DuitNow, and FPX — sensitive information is handled directly by the respective payment providers using their own industry-standard security measures. Tiger78 only receives confirmation that a transaction was successful or unsuccessful, not the full details of your payment account.

Yes, you have the right to request access to the personal data Tiger78 holds about you, as well as to request its deletion. Submit your request by email to support@tiger78.best, stating the type of request and your account details for identity verification. Tiger78 will process your request within seven business days. Please note that certain data, such as financial transaction records, may be required to be retained for a minimum period prescribed by law, even after a deletion request is received.

Following the closure of a Tiger78 account, any information no longer required for legal or audit purposes will be deleted or anonymised within 90 days. However, financial transaction records must be retained for a minimum of seven years to comply with financial reporting requirements. Customer support communication logs are kept for three years. Tiger78 will inform you of the specific data retained and its retention period during the account closure process.

To stop receiving Tiger78 marketing emails, you can use the "Unsubscribe" link found at the bottom of any marketing email you receive, or contact our support team via live chat or email at support@tiger78.best to request removal from the marketing list. Requests will be processed within two business days. Please note that opting out of marketing does not affect important transactional emails related to your account, such as deposit confirmations, withdrawals, and security alerts.

Yes, Tiger78 uses cookies for several different purposes. Essential cookies ensure the platform's core functions work correctly, such as maintaining your login session. Performance cookies collect anonymous information about how the platform is used, for improvement purposes. Security cookies help detect suspicious activity to protect your account. You can manage cookie settings through your browser; however, disabling certain cookies may affect some functions of the Tiger78 platform.
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